Privacy

Last Updated: 01-04-2025

1. Introduction

Code Verse Media (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, process, and safeguard information when you:

• Visit our website codeversemedia.com
• Use our digital services
• Engage with us as a client or business partner

By accessing our services, you acknowledge you have read and understood this policy.

2. Scope of Application

This policy applies to all services offered by Code Verse Media, including but not limited to:

1. Web Development Services
2. Software Development Solutions
3. Mobile Application Development
4. AI & Machine Learning Services
5. UI/UX Design Services
6. E-Commerce Solutions
7. IT Management Services
8. Cloud Computing Solutions
9. Data Backup & Recovery
10. Digital Monetization Services
11. SEO & Digital Marketing
12. Database Management

3. Data Collection Practices

3.1 Information You Provide

We collect personal data when you:

• Submit inquiry forms
• Register for services
• Subscribe to newsletters
• Participate in surveys
• Make service requests

Data collected includes:

• Full name and contact details
• Professional information (company, job title)
• Payment and billing information
• Service preferences and requirements

3.2 Automated Data Collection

Our systems automatically gather:

• Device information (IP address, browser type)
• Usage patterns (pages visited, session duration)
• Location data (country, city-level)
• Cookies and tracking technologies data

4. Legal Basis for Processing

We process personal data under the following legal frameworks:

Processing Purpose	Legal Basis
Service delivery	Contractual necessity
Client communications	Legitimate business interest
Marketing communications	Consent (where required)
Legal compliance	Regulatory obligation
Service improvement	Legitimate business interest

5. Data Utilization

We use collected information to:

1. Deliver and optimize services
2. Process transactions and maintain accounts
3. Provide customer support
4. Conduct market research
5. Enhance website functionality
6. Ensure network security
7. Comply with legal obligations

6. Data Sharing & Disclosure

6.1 Third-Party Service Providers

We engage trusted partners for:

• Payment processing
• Cloud hosting
• Analytics services
• Marketing automation
• Customer support systems

All third parties are contractually obligated to maintain confidentiality and security.

6.2 Legal Disclosures

We may disclose information when required by:

• Court orders
• Government regulations
• Law enforcement requests
• Legal proceedings

7. International Data Transfers

For cross-border data transfers, we implement:

• Standard Contractual Clauses (SCCs)
• Data Protection Agreements
• EU-US Data Privacy Framework compliance

8. Data Security Measures

Our security protocols include:

• Enterprise-grade encryption (TLS 1.2+)
• Multi-factor authentication
• Regular security audits
• Role-based access controls
• Incident response planning
• Employee privacy training

9. Data Retention Policy

We retain personal data only as necessary for:

• Active service periods
• Legal compliance requirements
• Business operation needs
• Dispute resolution

Typical retention periods:

Data Type	Retention Period
Client records	3 years post-service
Marketing data	1 year
Website analytics	6 months
Financial transactions	5 years

10. Your Privacy Rights

Depending on jurisdiction, you may have rights to:

1. Access your personal data
2. Request data correction
3. Delete your information
4. Restrict processing
5. Data portability
6. Object to processing
7. Withdraw consent
8. Lodge complaints

To exercise these rights, contact our Data Protection Officer at Help@codeversemedia.com.

11. Cookie Policy

We utilize:

Essential Cookies:

• Session management
• Authentication

Performance Cookies:

• Google Analytics
• Hotjar

Functional Cookies:

• Language preferences
• Regional settings

Marketing Cookies:

• Facebook Pixel
• LinkedIn Insight Tag

Manage preferences via our Cookie Consent Banner or browser settings.

12. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect children’s data without parental consent.

13. Policy Updates

We regularly review and update this policy. Material changes will be:

• Posted on our website
• Communicated to active clients
• Dated accordingly

14. Contact Information

For privacy-related inquiries:

Data Protection Officer
Code Verse Media
Email: Help@codeversemedia.com
Phone: +447521454240

15. Dispute Resolution

Privacy complaints may be submitted to relevant data protection authorities in your jurisdiction.